Privacy policy
1. Introduction
This Privacy Policy describes the practices of THEKAPCO PTE. LTD., Singapore (THEKAPCO), the operator of this store. This document elucidates how we collect, use, disclose, and protect your personal information when you engage with our website and services. Where consent is required by applicable law, it is obtained through the relevant consent mechanism; using the website does not by itself replace that consent.
2. Information We Collect
2.1 Personal Information
When interacting with The KapCo by creating an account, making a purchase, or participating in promotions, we may collect personal information such as your name, email address, billing address, and contact details. This information is essential for the establishment and management of your account, processing transactions, and delivering personalized services.
2.2 Usage Information
To enhance our offerings and user experience, we collect data regarding your interaction with our website. This includes, but is not limited to, your IP address, browser type, device information, and pages visited. This information is analyzed to improve the functionality and performance of our services.
2.3 Payment Information
For transactions on our platform, we leverage a secure payment gateway to process payment information such as credit card details. It is important to note that we do not store any payment details on our servers.
2.4 Cookies and Other Forms of Data Collection
To enrich your browsing experience, we utilize cookies and similar technologies. Cookies are small text files stored on your device. You have the ability to manage your cookie preferences through your browser settings. Other forms of data collection may include pixels, tags, and other analytics tools that help us understand how you interact with our website and improve our services.
3. How We Use Your Information
We utilize the information collected for various purposes:
3.1 Providing and Personalizing Services
Your personal information is employed for the creation and management of your account, processing transactions, and delivering personalized services tailored to your preferences.
3.2 Analyzing Usage
To better understand how users interact with our website, we analyze usage information. This analysis is integral to improving our offerings and enhancing the overall user experience.
3.3 Communication
We use contact information to send order confirmations, service updates and support communications. Marketing messages are subject to your preferences and any consent required by applicable law. You may unsubscribe using the link in marketing emails or contact us.
4. Information Sharing
We share information with Shopify and service providers that help operate our store, process orders and payments, fulfil and track deliveries, provide customer support, manage reviews and loyalty services, and perform analytics and marketing, as appropriate to those services and subject to applicable law. Our configured analytics, affiliate and marketing integrations include Microsoft Clarity, Google, Meta, TikTok, Klaviyo, GOAFFPRO and OpenAI. Integration settings, your choices and applicable legal requirements affect collection and use.
Cookies, pixels and similar technologies may collect information about site visits, product interactions, cart and checkout activity, purchases, device and browser details, and IP addresses. We may share personal information with advertising partners to measure advertising and show relevant ads. This activity may be considered a “sale”, “sharing” or “targeted advertising” under certain US state privacy laws, even when no money is exchanged for the information. See Your Privacy Choices to exercise available opt-out rights. Where applicable, we recognize Global Privacy Control signals as described on that page.
Shopify Network Intelligence is enabled for this store. Shopify uses customer data with other Shopify data to improve products, advertising targeting and personalization under its applicable terms and privacy notices.
5. Cookies and Similar Technologies
Cookies and similar technologies support store functionality, analytics and marketing. Use the cookie banner where available to manage consent, your browser controls to manage cookies, and the Your Privacy Choices page for applicable advertising-related opt-outs. Some functions may be affected by cookie restrictions.
6. California Privacy Rights
6.1 California "Shine the Light" Law
California residents have the right under the "Shine the Light" law to request information regarding the disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [support@thekapco.com].
6.2 California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA) provides certain rights to California residents concerning their personal information. These rights include the right to access, delete, and opt-out of the sale of personal information. To exercise your rights under the CCPA, please contact us at [support@thekapco.com].
7. Security Measures
The KapCo implements industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, it is important to recognize that no method of transmission over the internet or electronic storage is entirely secure.
Nothing in this policy waives privacy rights or remedies available under applicable law.
8. Your Choices
You maintain the right to access, correct, or delete your personal information. Additionally, you can manage your communication preferences, including opting out of promotional emails, through your account settings.
9. Third-Party Links
Our website may include links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. It is recommended to review the privacy policies of any third-party websites you visit.
10. Updates to this Privacy Policy
This Privacy Policy is subject to periodic updates to reflect changes in our information practices. Material changes will be communicated through our website or other applicable communication channels.
11. Contact Us
For inquiries or concerns regarding this Privacy Policy or to exercise your California privacy rights, please reach out to us at [support@thekapco.com].
Thank you for entrusting The KapCo with your privacy.
12. International Processing
Our Shopify customer-data hosting location is the United States. Shopify and other service providers may process personal information outside your country of residence. Overseas handling remains subject to applicable data-protection requirements. Contact us for information about our handling of your data and relevant providers.
Business and Privacy Contact
THEKAPCO PTE. LTD., 23 New Industrial Road, #04-09, Solstice Business Center, Singapore 536209.
For privacy questions or to exercise applicable rights: support@thekapco.com.